Glass repair service software that keeps every job moving

Dispatch that matches how glass teams actually work

Not every job should be treated the same. Emergency board-ups need speed. Scheduled installs need tight arrival windows and the right parts. Multi-site retail work needs batching and clear check-in and check-out.

WePro supports these workflows with tools that fit your day:

• glass scheduling software for time windows, job duration planning, and priority work, supported by Job Scheduling
• glass dispatch software to assign, reassign, and see workload in real time with Dispatching
• Status tracking so office staff can answer “Where is the tech?” without calling the tech using Jobs Tracking

When dispatch can see the whole board, they can protect high-value install time and still handle urgent break calls.

Routing and technician coordination for fewer wasted miles

Driving time adds up fast, especially when you’re crossing town for measurements, then going back for installs. With GPS Tracking, dispatch can make smarter decisions about who should take the next call.

Routing isn’t only about distance. It’s also about:

• Skill match (storefront vs. shower door vs. insulated units)
• Tools on the truck
• Work already scheduled nearby
• After-hours coverage

This helps you keep promise times more often and avoid stacking the wrong jobs on the same technician.

A clearer path from lead to booked job

Glass work often starts with a phone call that needs quick triage. Is it a break-in? A cracked pane? A fogged IGU? A door that won’t close? The faster you gather details, the faster you can book the right next step.

WePro can support this front-office flow with Lead Tracking tied to the customer record. Your team can:

• Log the request and required service type
• Set next actions (schedule, quote, measure, order)
• Keep notes in one place so no one has to “start over” on the next call

For teams that handle high call volume, Call Masking and Call Recordings help keep communication clean and traceable without mixing personal numbers.

Inventory and parts visibility that supports ordering work

Glass repair and replacement depends on materials: glazing supplies, sealants, setting blocks, handles, rollers, gaskets, and specialty hardware. If a truck is missing a key part, the job turns into a reschedule.

With Inventory Management, teams can keep a basic view of what’s on hand and what’s been used. That helps you:

• Reduce last-minute supply runs
• Plan for install days with the right hardware
• Track commonly used items across techs and trucks

You don’t need a complicated system to get value here. You need consistency and visibility.

Invoicing, payments, and commissions that stay connected to the job

A glass company’s cash flow depends on billing speed and accuracy. WePro ties billing to the work performed so invoices reflect the actual job, not what someone remembers later.

Use glass invoicing software to:

• Build invoices from the completed work order with Invoicing
• Keep notes and line items consistent across the team
• Track invoice status so office staff knows what’s pending

If you pay sales reps or techs based on production, Commissions Management helps you keep rules consistent and reduce disputes. This is especially helpful when one person sells, another measures, and a third installs.

Reporting that answers real operational questions

When the day is busy, it’s hard to see what’s really happening across the business. WePro reporting helps owners and managers review performance without digging through spreadsheets.

With Statistics & Reports, you can look at:

• Jobs completed vs. scheduled
• Work types that drive the most volume
• Pending jobs waiting on materials
• Technician workload and job cycle time
• Outstanding invoices and billing pipeline

This is the operational view that helps you decide where to add capacity, where you’re getting stuck, and what needs a tighter process.

Where WePro fits in your glass operation

WePro is built for service teams that need a system everyone can use: owners, dispatchers, office staff, and technicians. If you’re moving from whiteboards, text threads, and disconnected tools, WePro gives you one home for the full job lifecycle.

This glass repair service software is a strong fit when you want to:

• Schedule faster and reduce missed details at booking using Job Scheduling
• Keep technicians aligned with clear work orders and job status through Field Services Management Software
• Improve customer communication without adding more calls with Communications and Automated Messages
• Invoice sooner and track payments more reliably with Billing
• See the business clearly across dispatch, field work, and billing

If you’re evaluating glass service software for a growing team, WePro helps you run day-to-day operations with less chaos and more control.